Privacy Policy
This Privacy Policy explains how Digital India Support ("we", "us" or "our") handles information when you use the Lyrical Video Maker mobile application (the "App") and the website lyricalvideomaker.digitalindia.support (together, the "Services").
By installing or using the App, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the App.
1. Information We Collect
1.1 Content you select (stays on your device)
To create a video, you may select photos, images, audio/music files and enter text such as lyrics or captions. This content is processed locally on your device only. We do not upload, collect, access remotely, or store this content on our servers. Videos you create are saved to your device storage.
1.2 Information we do not collect
We do not ask for or collect your name, phone number, email address, contacts, precise location, SMS, call logs or any government ID. The App does not require you to create an account.
1.3 Information collected automatically by third-party services
The App uses third-party services (listed in Section 4) which may automatically collect limited information, such as:
- Device information: device model, operating system version, language, screen size, and app version.
- Identifiers: Android Advertising ID (AAID), App Set ID, and Firebase installation ID.
- Approximate location: derived from IP address (country/region level), used for ad serving and analytics. We do not collect precise GPS location.
- Usage data: app interactions, screens visited, features used, session length, and ad interactions.
- Diagnostics: crash logs and performance data to help us fix bugs.
1.4 Information you send us
If you contact us by email for support, we receive your email address and whatever information you choose to include in your message. We use it only to respond to you.
1.5 Purchases
If the App offers in-app purchases or subscriptions, payments are processed entirely by Google Play Billing. We do not receive or store your card, UPI or bank details. We only receive a purchase confirmation needed to unlock premium features.
2. App Permissions
The App requests only the permissions needed for its features. You can grant or deny them from your device settings at any time; denying a permission may limit related features.
| Permission | Why we need it |
|---|---|
| Photos & Videos / Read Media Images (or Storage on older Android versions) | To let you choose photos from your gallery to include in your video. |
| Music & Audio / Read Media Audio | To let you choose songs or audio from your device as background music. |
| Write/Save to storage (older Android versions only) | To save the finished video to your device gallery. |
| Internet & Network State | To download templates, show ads and send anonymous analytics/crash reports. |
| Notifications (Android 13+ — optional) | To notify you when a video has finished exporting or about new templates. You can turn this off anytime. |
| Advertising ID (com.google.android.gms.permission.AD_ID) | Used by the advertising SDK to show and measure ads. You can reset or delete it from device settings. |
Where Android supports it, the App uses the system Photo Picker so that it only accesses the specific items you select.
3. How We Use Information
- To provide the App's core features (creating, previewing and saving videos).
- To show advertisements that keep the App free.
- To understand how the App is used and improve features, templates and performance.
- To detect, diagnose and fix crashes and technical issues.
- To prevent fraud, abuse and invalid ad activity.
- To respond to your support requests.
- To comply with legal obligations.
We do not sell your personal data, and we do not use your photos, audio or videos for advertising, profiling or training any AI model.
4. Third-Party Services
The App uses the following third-party services. Each has its own privacy policy governing how it handles data:
| Service | Purpose | Privacy Policy |
|---|---|---|
| Google Play Services | Core app functionality and distribution | Link |
| Google AdMob | Displaying advertisements | Link |
| Google Analytics for Firebase | Anonymous usage analytics | Link |
| Firebase Crashlytics | Crash reporting & diagnostics | Link |
| Google Play Billing | In-app purchases (if any) | Link |
5. Advertising
The App displays ads served by Google AdMob. AdMob may use your Advertising ID, IP address and device information to show ads and to measure their performance. Depending on your settings and region, ads may be personalised or non-personalised.
- Opt out of personalised ads: go to your device Settings → Google → Ads (or Settings → Privacy → Ads) and choose "Delete advertising ID" or "Opt out of Ads Personalisation".
- Users in the EEA, UK and Switzerland: we ask for your consent before personalised ads are shown, using a Google-certified consent management platform (User Messaging Platform). You can change your choice anytime from the App's settings.
- Learn more: How Google uses information in ads.
6. Sharing & Disclosure
We do not sell, rent or trade your personal information. Information may be shared only:
- With the third-party service providers listed above, strictly to operate the App.
- When you choose to share a video you created through another app (such as WhatsApp or Instagram) — that sharing is governed by the other app's policy.
- If required by law, court order, or a lawful request by government authorities.
- To protect the rights, safety and property of our users, the public or us.
- In connection with a merger, acquisition or sale of assets, with notice to users.
7. Data Retention & Deletion
- Your content: photos, audio and videos remain on your device. You can delete them anytime from your gallery or file manager. Uninstalling the App removes the App's cached data and drafts.
- Analytics data: retained by Firebase for up to 14 months and then deleted automatically.
- Crash reports: retained by Crashlytics for up to 90 days.
- Support emails: kept only as long as needed to resolve your query, and in any case not longer than 12 months.
To request deletion of any data associated with your device, see our Data Deletion page.
8. Data Security
We use reasonable technical and organisational measures to protect information. Data transmitted by the App to third-party services is encrypted in transit using HTTPS/TLS. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
9. Children's Privacy
The App is intended for a general audience and is not directed at children under the age of 13 (or the minimum age required in your country). We do not knowingly collect personal information from children. In India, users under 18 should use the App with the consent and supervision of a parent or lawful guardian.
If you believe a child has provided us with personal information, please contact us at support@digitalindia.support and we will delete it promptly.
10. Your Rights & Choices
Depending on where you live, you may have the following rights regarding your personal data:
- India (Digital Personal Data Protection Act, 2023): right to access information about your data, correction and erasure, grievance redressal, withdrawal of consent, and to nominate another person to exercise your rights.
- EEA / UK (GDPR): right of access, rectification, erasure, restriction, data portability, objection, and to withdraw consent at any time. You may also lodge a complaint with your local data protection authority. Our legal bases are consent (personalised ads), legitimate interests (analytics, crash reporting, security) and performance of a contract (providing the App).
- California (CCPA/CPRA): right to know, delete and correct personal information, and to opt out of the "sale" or "sharing" of personal information. We do not sell personal information. You will not be discriminated against for exercising your rights.
To exercise any of these rights, email us at support@digitalindia.support. We will respond within 30 days. Because we do not ask for your identity, we may need your device's Firebase installation ID or Advertising ID to locate any data.
Other controls you have: revoke App permissions in device settings, reset or delete your Advertising ID, turn off notifications, or uninstall the App.
11. International Data Transfers
Our third-party service providers (such as Google) may process information on servers located outside your country, including in the United States. These providers use appropriate safeguards, such as Standard Contractual Clauses, to protect your data.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date. For material changes, we will provide notice within the App. Continued use of the App after changes means you accept the updated policy.
13. Grievance Officer & Contact Us
In accordance with the Information Technology Act, 2000, the rules made thereunder, and the Digital Personal Data Protection Act, 2023, the contact details of our Grievance Officer are given below. Complaints will be acknowledged within 24 hours and resolved within 15 days.
Developer: Digital India Support
Grievance Officer: Digital India Support Team
Email: support@digitalindia.support
Website: lyricalvideomaker.digitalindia.support
Country: India